Details & Frequently Asked Questions

The gift card is not a legal tender or replacement of credit / debit card<br/>This card cannot be exchanged for cash or cheque<br/>The holder of this card is deemed to be the beneficiary<br/>This Gift card is valid for 1 year from the date of issue and cannot be revalidated<br/>This Gift card can be redeemed only at Polar Bear Outlets<br/>Redemption on AGAVE @ Polar Bear Outlets: “one Gift-card/ bill, any value 500,1000 or 2000<br/>Polar Bear Electronics Cards must be redeemed at once in one single invoice<br/>If the value of purchase bill is less than the value of gift card the balance is non-refundable Gift card bought once cannot be returned/refunded<br/>Polar Bear Outlets reserves the right to alter or suspend any gift card presented against a purchase, if they deem, at their sole discretion, provided that the code has been forged, defaced, or otherwise tempered<br/>In case of return or refund, amount will be credited to customer’s gift card<br/>Polar Bear Outlets reserve the right to discontinue the gift card as product without any prior notice<br/>Any dispute should be referred to Bangalore jurisdiction and the decision of the company shall be final<br/>E-Gift Cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 - 48 hours.<br/>No returns and no refunds on gift cards, e-gift cards and gift vouchers shipped by woohoo.in. Please check the refund policy at http://www.woohoo.in/faq for further details

Started in the year 2008, Polar Bear – The Ice Cream Sundae Zone is home to extraordinary Ice Cream Sundaes crafted with love and passion. Amazing products and world-class procedures coupled with innovation have made us the fastest growing ice-cream chain in India. In the last 12 years, Polar Bear has opened 90+ Ice Cream Sundaes Zones across South India providing the best Ice Cream Sundaes made using high quality ingredients, served in a clean & hygienic environment and served by a team of friendly & hospitable individuals. We follow stringent safety guideline to serve the safest product to our customers Polar Bear is a popular hangout destination for customers from different age groups with varied taste profiles who relish our welcoming parlour experience and with more than 90 menu offerings that include a wide range of Sundaes, Milkshakes, Cakes, Sandwiches and countless toppings it is heaven for Sundae Lovers. We are really proud of our ingredients and source the best. A lot of emphasis is given on Product Innovation and we try to launch new products on a regular basis. During the pandemic to help our customers experience our sundaes at home we launched our Pre packed sundae tubs which are inspired by the best-selling sundaes of Polar Bear. We also launched a variety of ice cream cakes for those at Home Celebrations.